Emergency Service
When your unit suddenly stops, we're ready to help
Priority help for urgent breakdowns. Availability is demo content — please call to confirm timing.
The problem it solves
A sudden breakdown doesn't wait
When your unit stops in the middle of hot weather, every hour counts. Emergency service is for the breakdowns that can't wait for a normal appointment.
- The unit stopped completely
- A strong burning smell from the unit
- Water flooding from the unit
Priority help when it matters
We prioritise units that have suddenly stopped working. Because availability can change, the fastest way to confirm urgent help is a quick phone call.
Benefits
- Priority attention for urgent breakdowns
- Clear next steps, fast
- Phone-first confirmation of availability
- Help for homes and businesses
What's included
- Priority scheduling
- Urgent diagnosis
- Repair of the identified fault
- Honest advice on next steps
How it works
- Step 1
Call first
Availability changes — a quick call confirms urgent timing.
- Step 2
Describe the emergency
Tell us exactly what happened with your unit.
- Step 3
Priority visit
We schedule your unit for urgent attention.
- Step 4
Repair and safety check
We fix what's safe to fix and advise on anything else.
Related services
Aircon Repair
Diagnosis and repair of common aircon problems — from weak cooling to unusual noises.
Learn MoreAircon Cleaning
Thorough cleaning of filters, coils, and drainage to keep your unit running cool and clean.
Learn MorePreventive Maintenance
Regular servicing plans that catch small issues before they become costly repairs.
Learn More
Common questions
Availability varies — please call to confirm current timing. We never present emergency availability as a real guarantee.
Units that suddenly stop working, strong burning smells, or water flooding from the unit.
If you notice a burning smell or see water, switch the unit off and call us for advice right away.
Book an Aircon Service
Tell us about your unit and we'll get back to you with a clear estimate — no obligation.